Thursday, December 7, 2006

It's the people stuff

Do you remember your first day on the job? That mix of excitement, bewilderment, and the aim to please. Yesterday I reflected on the lessons that have really sunk in during the 3 months at my current job. Some of these may seem like common sense, but sometimes its the nuances of corporate culture and people issues that are the hardest to grasp.

Show initiative without stepping on toes
Think about who is involved with the project and quickly run your idea by at least one person. That person can tell you if someone is already working on something similar. If you're asked to hold off on your idea, show deference to people with more experience. You've already shown that you're thinking about issues as well as your coworkers. People will appreciate both the willingness to stand up and stand back.

Communicate and build relationships
In-person or phone conversations reduce the chance of miscommunication. You are also more likely to learn about other things and build a relationship starting with small talk. Even when emailing, adding some pleasantries can make a letter more friendly. When I used to omit these soft gestures (in an attempt to sound professional and save the reader time), my emails came across as terse and alienated the people I was trying to work with.

Network yourself and others
Go ahead and talk! Even if you're on the company's clock, it's okay to take some time to get to know your coworkers - you'll be more efficient if you get along. I used to be nervous about interrupting other people's work, but I've realized that people everyone enjoys taking breaks and having a laugh. They'll let you know if they're under a deadline.
Don't forget to branch out of your group; employees with connections across different groups tend to excel. If you're with someone in another department and he has to take a call, use that opportunity to chat with his neighbor. Cross-pollinate your friends by inviting them to lunch and introducing to one another. It creates a fresh dynamic and they might reciprocate by cross-pollinating you with someone new.
Of course, all in moderation. Presumably you'll be at this company for a while, so take a lunch here, a few minutes there. Balance making new friends with nurturing old ones, and not looking like a chatty slacker at work!

Photo: feet 3 by Elvis Santana

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